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Thứ Ba, 6 tháng 3, 2012

English Listening Lessons .

 

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English Listening Exercises



Insperity announces the launch of PerformSmart™

Your people are responsible for your company's success. And when you properly align their workplace performance with your business objectives, you're setting the stage to take your business to the next level. Insperity’s PerformSmart is a Software-as-a-Service (SaaS) solution that gives you all the right resources to handle essential people-management tasks.  When you consistently provide guidance and direction for your employee’s and give constructive feedback all along the way, you gain engaged, motivated employees that are aligned with your company goals. To read our press release click here.
nsperity Announces Launch of Performance Management's Software-as-a-Service Solution
HOUSTON, Apr 26, 2011 (BUSINESS WIRE) --
Insperity, Inc. (NYSE: NSP), a leading provider of human resources (HR) and business performance solutions for America's best businesses, today announced the commercial availability of PerformSmartTM, a Performance Management Software-as-a-Service (SaaS) solution. Leveraging the company's 25 years of experience delivering world-class HR strategies and strong technical expertise, PerformSmart was developed as an effective, easy to use solution for transforming talent.
In the development of PerformSmart, InsperityTM focused on the features of performance management that allow small and medium-sized businesses to attract, retain and grow their talent. PerformSmart provides a best-in-class performance management solution giving customers the ability to customize and configure their performance review processes. PerformSmart also includes robust employee and goal information management, customized review templates and competencies, and a workflow process that engages employees across the organization. For more information, visithttp://www.performsmart.com.
"Our PerformSmart SaaS offering provides greater flexibility, collaboration and accessibility through a web-based solution," said Steve Huey, Insperity Performance Management president. "The PerformSmart solution expands our offering to small and medium-sized businesses and reinforces our commitment to inspire business prosperity."
With the recent corporate rebranding of Insperity, the PerformSmart brand now represents Insperity's online performance management solution.
Insperity, a trusted advisor to America's best businesses for more than 25 years, provides an array of human resources and business solutions designed to help improve business performance. Insperity Business Performance Advisors offer the most comprehensive Workforce OptimizationTM solution in the marketplace that delivers administrative relief, better benefits, reduced liabilities and a systematic way to improve productivity. Additional offerings include MidMarket Solutions, Performance Management, Expense Management, Time and Attendance, Organizational Planning, Employment Screening, Recruiting Services, Retirement Services, Business Insurance and Technology Services. Insperity business performance solutions support more than 100,000 businesses with over 2 million employees. With 2010 revenues in excess of $1.7 billion, Insperity operates in 58 offices throughout the United States. For more information, visit http://www.insperity.com.

 

Chủ Nhật, 12 tháng 2, 2012

Sample Tour Guide Speech

Listen to a tour guide on a shuttle bus from the airport to the resort.
Welcoming tourists:Hello everyone. My name is Luca. On behalf of Suntan Tours I'd like to welcome you all to Los Cabos. The bus ride to your hotel will take about fifteen minutes. Right now I'd like to take a minute to familiarize you with the area and discuss some brief safety precautions. Firstly, I ask that you remain seated until we reach our destination and that you not eat or drink while on the bus. Secondly, please realize that it is against the law to get drunk in public. Enjoy your vacation, but do drink responsibly and do not drink and drive.
Describing the location:I promise you are going to enjoy your stay here in San Jose, Los Cabos. This is a beautiful, quiet city where you can relax, sit by the beach, enjoy great meals and feel very safe. You can walk into town and enjoy the fountains or take a moonlit walk along the water. Please do not swim here. This is not a safe place to swim because there is a strong undertow. Cabos San Lucas is the place to go if you want to enjoy swimming in the ocean. You can take a short bus ride from your hotel. There you will also enjoy entertainment and dancing.
Introducing special events and offers:Suntan tours offers a variety of special discounts depending on your travel plans. We have golf packages, as well as guided whale boat tours, and fishing charters. There will be a short information session at 1pm in the lobby of the hotel tomorrow where you can learn all about these offers. We recommend that you do not purchase packages from street vendors as they are not always 100 percent reliable. They also may charge you more than what they say. Please take my advice and allow Suntan tours to book all of your day trips and activities while you are here.
Offering advice:If you need to exchange your dollars into pesos, please use a bank or money exchange. We don't recommend exchanging your money at the hotel because you won't get a fair rate. Some restaurants will accept American or Canadian money, but you are better off to exchange your money and pay with pesos. Or, if you prefer, you can always use your credit cards. Also, if you want to get around the city, or travel to Cabos San Lucas, we recommend that you take the local bus rather than a taxi. The bus costs about one American dollar, and the driver can give you change if you don't have the exact amount. If you do decide to take a taxi make sure that you negotiate a price before you go.
Closing remarks:We're going to be pulling up to the hotel in just a few minutes. Please sit back and enjoy the view of the ocean on the left hand side of the bus as we enter the city. I ask that you remain in your seats until we have come to a complete stop. Javier will be meeting us at the bus to help you with your bags. Please double check to make sure your bag has been taken off the bus. On behalf of Suntan Tours, have a wonderful vacation in San Jose and I hope to see you tomorrow at the information session.

Check your understanding

1What does the tour guide say is illegal in Los Cabos?
2What advice does the tour guide give about transportation?
3Where are tourists recommended to exchange their money?

Customer Service for Cashiers

In many businesses, the cashier is the first person a customer sees. In fact, in the majority of sales situations the cashier is the only employee a customer actually speaks to. Customers are more likely to return to the same business if the cashiers are friendly, helpful, and polite. Though your time with each customer is short, your role in their day is important. You could be the one to put a smile on their faceand the one who convinces them to come again another time.

Customer Service: Language

Here are some expressions to practise and use on the job. Refer to cashier vocabulary for any words you don't know.
  • Did you find everything you were looking for today?
  • Has it warmed up/cooled down/dried up out there yet? (More small talk)
  • Are you interested in taking part in our promotion?
  • I apologize for the wait.
  • I'm new at this job. Thank you for your patience.
  • I'm going to have to call to get a price check.
  • Do you need a hand out with your bags?
  • Have a wonderful day.
  • Thanks for shopping at...
  • Please come again.
  • See you again soon.

Sample Customer Service Encounters: Speaking Practice

Find an English friend to practise with. Take turns being cashier and customer.

Making a sale (upselling)

Cashier:I see you've chosen some nice blouses from our fall line. Are you aware of our promotion today?
Customer:No, actually, I'm not.
Cashier:All men's and lady's fall tops are on buy one get one free.
Customer:Oh, that's great.
Cashier:Would you like to look around some more? There are some great men's dress shirts at the back of the store.
Customer:No thank you. I can't shop for my husband. He never likes what I pick out for him.
Cashier:(laughs) So, just these two blouses today then?
Customer:Yes, that's all for today.

Handling a complaint

Cashier:How was your meal today?
Customer:Well, the food was good as it always is. We were a bit disappointed in the service tonight, though.
Cashier:Oh, I'm sorry to hear that. Would you like to fill out a comment card? Or I could get a manager for you.
Customer:That's okay. We know it's your peak time. We usually try to come a little earlier before the rush.
Cashier:Well, I'd like to make it up to you. I'm going to give you a discount today. I'll take your drinks and dessert off the bill.
Customer:Oh, that would be nice. Thank you.
Cashier:No, thank you. Your satisfaction is important to us. Here's a coupon for your next visit. Please come again.
Customer:Thank you. We will.

Customer Service: Listening Practice

Listen to the customer enquiries below that take place at a checkout area. Read the three possible cashier responses for each enquiry. Which is the correct response? Check your answers.
1. 
Cashier response:


2. 
Cashier response:


3. 
Cashier response:

Listening Transcripts

  1. "I've just spent an hour trying on a bunch of spring clothes. I picked out these three dresses, but I just realized I forgot my wallet at home. These are the last dresses in my size. Would you be able to put them on layaway for me?"
  2. "There was no price on these shoes, and I couldn't find another pair that was the same. Would you be able to scan them for me? There was a sign that said fifty percent off."
  3. "I was wondering if you could help me. I did a taste test in Aisle 3 and I tried these crackers that were really good. I'd like to purchase some, but I wasn't able to find them. They were called Snackaroos."

Airline Announcements

Listen to some typical public announcements made in an airport or airplane.
Double-click the left button (>) to start. Click the middle button to stop. Click the right button to pause. Click it again to continue.

Pre-boarding Announcement

Good afternoon passengers. This is the pre-boarding announcement for flight 89B to Rome. We are now inviting those passengers with small children, and any passengers requiring special assistance, to begin boarding at this time. Please have your boarding pass and identification ready. Regular boarding will begin in approximately ten minutes time. Thank you.

Final Boarding Announcement

This is the final boarding call for passengers Erin and Fred Collins booked on flight 372A to Kansas City. Please proceed to gate 3 immediately. The final checks are being completed and the captain will order for the doors of the aircraft to close in approximately five minutes time. I repeat. This is the final boarding call for Erin and Fred Collins. Thank you.

Pre-flight Announcement

Ladies and gentlemen, welcome onboard Flight 4B7 with service from Hong Kong to San Francisco. We are currently third in line for take-off and are expected to be in the air in approximately seven minutes time. We ask that you please fasten your seatbelts at this time and secure all baggage underneath your seat or in the overhead compartments. We also ask that your seats and table trays are in the upright position for take-off. Please turn off all personal electronic devices, including laptops and cell phones. Smoking is prohibited for the duration of the flight. Thank you for choosing Mountain Airlines. Enjoy your flight.

Captain's Announcement

Good afternoon passengers. This is your captain speaking. First I'd like to welcome everyone on Rightwing Flight 86A. We are currently cruising at an altitude of 33,000 feet at an airspeed of 400 miles per hour. The time is 1:25 pm. The weather looks good and with the tailwind on our side we are expecting to land in London approximately fifteen minutes ahead of schedule. The weather in London is clear and sunny, with a high of 25 degrees for this afternoon. If the weather cooperates we should get a great view of the city as we descend. The cabin crew will be coming around in about twenty minutes time to offer you a light snack and beverage, and the inflight movie will begin shortly after that. I'll talk to you again before we reach our destination. Until then, sit back, relax and enjoy the rest of the flight.

Safety Briefing

Ladies and gentlemen, on behalf of the crew I ask that you please direct your attention to the monitors above as we review the emergency procedures. There are six emergency exits on this aircraft. Take a minute to locate the exit closest to you. Note that the nearest exit may be behind you. Count the number of rows to this exit. Should the cabin experience sudden pressure loss, stay calm and listen for instructions from the cabin crew. Oxygen masks will drop down from above your seat. Place the mask over your mouth and nose, like this. Pull the strap to tighten it. If you are traveling with children, make sure that your own mask is on first before helping your children. In the unlikely event of an emergency landing and evacuation, leave your carry-on items behind. Life rafts are located below your seats and emergency lighting will lead you to your closest exit and slide. We ask that you make sure that all carry-on luggage is stowed away safely during the flight. While we wait for take off, please take a moment to review the safety data card in the seat pocket in front of you.

English for Babies and Parents

Note to parents: Learn English with your baby. All underlined words are explained in EnglishChecker. To listen to audio, click the green arrow twice.
Welcome to these English for Babies and Parents pages, where you and your baby can practise English together. Here you will find simple stories, rhymes, games and recommended materials to help you introduce English to your baby or toddler. The audio sections will help you learn the songs and rhymes so that you can teach them to your baby.
Native English parents may also use these pages with their young children. Browse through the lessons to find songs, rhymes, and activities to use throughout the day as your child learns her native language.

Frequently Asked Questions

Is my baby too young to learn English?

It is never too early to introduce English to your baby. Babies love sounds, rhymes, and stories. Learning a language comes naturally to them. Most experts agree that babyhood is the best time to learn a second language. From birth to about age two or three, your baby's brain acts like a sponge. This is also the best time for a parent to teach a language. Parents and other adults naturally speak more slowly and clearly to babies than older children. They also tend to repeat words and phrases often. Repetition is very important for language learning.

How will my baby learn English?

Babies learn languages in many ways. Most importantly, they learn through listening. The more words they hear, the more words they learn. They also learn from watching and imitating. While you play together, your baby will learn to associate words with objects. English Club will help you introduce your baby to English through songs, rhymes, and playtime.

How long should we practise?

Baby wearing backpack
Make English part of your daily routine. Sing, read, and play with your baby in English whenever you think of it. Recite a rhyme on the diaper table, sing a song in the bath, and read a bedtime story. Think of teaching English as part of your playtime not as a lesson. Babies tell us when they are tired, bored or hungry. Watch for cues. When your baby rubs her eyes, cries, or crawls away, she is probably ready for a new activity. It is important not to overstimulate a baby.

Will my baby get confused about her first language?

Many parents fear they will confuse their babies by introducing two languages. Research shows that babies can learn more than one language at a time. In bilingual homes, many parents use a method where one parent speaks one language and another parent speaks another language. Sometimes they choose a language that will be the "native" language, though children will make their own decisions, based on the one they hear more often. You should do whatever feels most natural to you. Interacting with your baby early on in both languages is the key. Never let a television take the place of a human.

Why isn't my baby talking?

Experts believe that babies understand language about 6 months before they can express their understanding. Your baby is mainly listening to sounds and words. When you talk, read, and sing to your baby, he will listen and smile. One day your baby will surprise you. She will sing along with you or point to an item and say the proper word. Then you will know that she was listening! Never compare your baby with other babies. Children learn at their own pace. It is unfair to have learning expectations at this age. Keep in mind that babies are learning many things at once. When your baby starts to walk he may stop talking for a while. This doesn't mean you should stop singing and reading to him! Visit here for more Beginner's tips.

Will my baby learn my English mistakes?

Don't worry if your English isn't strong. You are still the best teacher! Babies love the sounds of their parents' voices. These pages are designed for beginners. You and your baby can learn together.
Mom and baby playing
EnglishChecker
enjoy:
 like
introduce: begin
natural: something you are born with
overstimulate: confuse or cause anxiety by introducing too many activities or objects
repetition: read or say over and over again
confuse: cause learning trouble
sponge: a soft material that can absorb a lot of water

TOEIC Practice

Now we are going to look at some examples from each section. When you are first learning about the TOEIC it is helpful to read the listening sections. Later, when you are familiar with the structure, you will want to practise with a tape or CD. For this practice session, any words that you see in red are words you would hear on a recording in the real test. Any words you see in blue are words you would read in your test booklet. *Make sure to read the explanatory answers for each example, even if you answer a question correctly. Explanatory answers identify common distractors (wrong answers) and reasons why an answer is correct or incorrect. When you have finished the examples, read these 20 TOEIC Tips.

TOEFL Section 1: Listening

Try the following Listening examples. Remember that in the real test you will hear these parts. You will not see them, but you will be allowed to take down any notes while you listen. You will hear each section once only.
In the following examples, the parts you would hear in the actual test are shown in red. The parts you would read in the actual test are shown in blue.
M = man   W = woman

Conversations, Academic discussions, Lectures

There are three different types of listening passages you will hear. Some use formal language while others are more casual. Language is natural sounding, in that pauses, errors, and false starts occur. The first style are called conversations. These take place between a student and a university employee. The employee is often a professor, but can also be another worker on campus such as an advisor or housing officer. The topics are usually about life on campus. You will also hear Academic discussions, which take place in a classroom setting. In these passages there are more than two speakers. Usually the professor does most of the talking, and a few students ask and answer questions and make comments. They are usually longer in length than the conversations. Lectures involve only one speaker. These lectures test your ability to comprehend academic subject material spoken by a professor. You will hear topics on just about every type of subject, from Biology, to Art, to Geology. It is not necessary for you to learn any background material for this section. Everything you need to know to answer the questions will be stated in the lecture. There are many types of questions in this section. The questions are generally in the same order as the information presented.

Question types:

Understanding Gist

  • What is the main topic of the lecture
  • What are the speakers mainly discussing
  • What is the lecture mainly about...
  • Why does the professor ask...
  • Why is the student talking to...
  • Why does the professor discuss...
Understanding the Gist questions test your ability to understand the main idea and purpose of what you have heard. These questions are not about specific details. Some Gist questions focus on the purpose while others focus on the content.

Detail

  • According to the professor, what is the problem with...
  • What does the student say about...
  • What caused...
You will likely need your notes to help you answer the detail questions. Remember to take down important facts as you listen. Examples and support for the main idea are often the subject of detail questions. You will not be asked questions about minor details. Make sure not to pick an answer choice just because you heard a word from the lecture. It is common to find these words in the incorrect choices.

Understanding Attitude

  • What is the student's impression of...
  • How does the professor feel about...
  • What does the professor mean when she says...(listen again)
Listen to the sound of the speakers' voices for hints about their attitudes and opinions about the topic.

Understanding Function

  • What does the student imply when she says this...(listen again)
  • What is the purpose of the professor's response...(listen again)
Part of the listening passage will often be replayed in these questions. Make sure that you are listening for function of what is being said.

Organization

  • How is the lecture organized?
  • Why does the speaker mention/discuss...
These questions are most commonly paired with lectures. As you listen, take note of how each lecture is organized (chronologically/compare and contrast) in case you get one of these questions.

Making Connections

  • What does the speaker imply about...
  • What does the professor imply when he says...(listen again)
  • Organize...in a chart...
  • Place the following sequence of events in order
These questions require you to draw conclusions, understand relationships, and make inferences. You may have to fill out a chart or match terms with definitions.

Example 1: Casual conversation

Now listen to a conversation.
Now get ready to answer the questions.</<br>
1. What are the speakers mainly discussing?
A) Their plans for next semester
B) Why the woman can't go to the concert
C) Their favorite band
D) Finding a tutor
Explanation:
  • Choice A is incorrect because they are discussing the woman's plans, not the man's.
  • Choice C is incorrect because the man suggests it is supposed to be "the best show," but does not say it is his favorite band.
  • Choice D repeats the word tutor, which is related to tutorial leader, but neither of the speakers are looking for one. Again, it is not the main idea.
The correct answer is B. This is an understanding the gist question.
2. What will the woman do on Saturday?
A) Teach a class.
B) Mark tests.
C) Visit her cousin.
D) Go to a concert.
Explanation:
  • Choice A is what the woman does, but not on the weekend.
  • Choice C repeats the word "cousin" but is not the correct answer.
  • Choice D is what she wants to do but can't.
The correct answer is B. This is a detail question.
Listen again to part of the conversation. Then answer the question.
3. What does the woman mean when she says this?
A) She thinks he should treat her with more respect.
B) She plans to teach university.
C) She thinks Professor Mathers is not kind.
D) She thinks she'll be as good a teacher as Professor Mathers.
Explanation:
  • Choice A is incorrect because the woman is only a tutorial leader right now.
  • Choice C confuses the homonyms "mean" (unkind) and the verb "to mean" (to indend to say or do).
  • Choice D is incorrect because they are not speaking about Professor Mathers in this part of the conversation.
The correct answer is B. She plans to do her PHD and become a professor. This is an understanding function question.
4. What can be inferred from the conversation?
A) The woman never works on weekends.
B) The man and woman take the same courses.
C) The speakers live in the same dorm.
D) The man stayed after class for help.
Explanation:
  • Choice A is incorrect because the woman has to work this weekend.
  • Choice B is incorrect because the man thanks the woman for the study tips.
  • Choice C is not inferred. The woman mentions being in her dorm all weekend, but there is nothing to suggest that the man lives there too.
The correct answer is D. (They are having a private conversation and the woman gave him study tips.) This is a making connections question.
5. How does the male student feel about the woman's weekend plans?
A) He feels sorry for her.
B) He is excited for her.
C) He is worried about her.
D) He is jealous of her.
Explanation:
  • Choice B is incorrect because the woman is going to be at home working.
  • Choice C is not mentioned.
  • Choice D is incorrect, because it is the woman who says she is jealous of the man's plans.
The correct answer is A. This is an understanding attitude question.
Transcript for listening conversation 1:

M: You mentioned at the start of last class that you are a fan of live music. I guess I don't have to tell you about the concert at the campus pub on Saturday. It's supposed to be the best show of the year.
W: I know. I wish I could be there but I already promised professor Mathers that I'd have all of the quizzes graded by Monday. I'm afraid I'm going to be stuck in my dorm all weekend because I look after three tutorial classes including yours.
M: Why did you offer to do that? Did you forget about the concert, or do you really need the money?
W: Actually, I really need to concentrate on academics this year. If I want to get into the education program I have to prove that I am serious about being a tutorial leader. It's not about the money. We don't get paid much considering all of the hours we put in.
M: Have you applied at other schools besides this one. I've heard it's really hard to get into the Education program here, but my cousin got accepted at one in a different state, and her grades aren't that good.
W: That was my original plan, but Professor Mathers asked me to help her out this year and she also promised to write me a reference letter. I didn't think I could get into the program here, but now I do. My marks are higher than they have ever been and once I'm done my masters I hope to do my PHD.
M: Well, I can see that you are really dedicated. You're going to make an excellent teacher.
W: Professor you mean.
M: Right. Well, I'm sorry you're going to miss the band.
W: Me too. I can't help feeling a bit jealous. Sometimes I wish I was still in my first year of studies.
M: Well, I'll tell you all about it on Monday. Oh, and thanks for the homework tips.
W: Sure, anytime.
Transcript for question 3:

M: Well, I can see that you are really dedicated. You're going to make an excellent teacher.
W: Professor you mean.
M: Right.

W: Professor you mean.

Example 2: Academic discussion

Now listen to part of a lecture from a environmental science class.
Now get ready to answer the questions.

1. What is the main topic of the discussion?
A) Harmful televisions
B) A landfill concern
C) Computer equipment
D) Recycling films
Explanation:
  • Choice A is incorrect because it is not the televisions that are harmful. It is the CRT's inside them that are harmful. In the discussion, the word "harmful" is used to describe the X-rays that the CRT's shield people from.
  • Choice C is mentioned but is not the main topic. You will often find a choice that is too broad ortoo detailed to be the main topic.
  • Choice D combines two things that are mentioned, making the choice illogical.
The correct answer is B. This is an understanding gist question.
2. What makes monitors hazardous to the environment?
A) SRT's
B) X-rays
C) Cathode ray tubes
D) Landfills
Explanation:
  • Choice A contains a similar sound distractor. C and S sound similar.
  • Choice B is what makes monitors harmful to humans. The CRT's protect people from this hazard.
  • Choice D confuses the "wh" question. If the question was reworded using "where" then the answer might be correct.
The correct answer is C. This is a detail question.
3. According to Lisa, why can't monitors be recycled?
A) They are too expensive to reuse.
B) There are no companies that provide this service.
C) People are too lazy to take them to recycling plants.
D) Companies prefer to store them for future use.
Explanation:
  • Choice A is not mentioned.
  • Choice C could be true, but is not something Lisa says. In the "according to" question, you cannot choose an answer just because it makes sense. It has to be mentioned by the speaker (in this case Lisa).
  • Choice D(storage) is mentioned, but not for the reason of "future use".
The correct answer is B. This is a detail question.
Listen again to part of the discussion. Then answer the question.
4. What does Lisa mean when she says this:
A) Her family has thrown monitors in the garbage.
B) Her family owns a lot of television sets.
C) Her family feels bad about how much TV they watch.
D) Her family doesn't care about the environment.
Explanation:
  • Choice A is incorrect because Lisa hasn't admitted that they threw the sets out, only that they own a lot of sets.
  • Choice C is incorrect because there is no mention of how much time Lisa's family spends watching TV.
  • Choice D related to throwing out large items, but is not Lisa's point.
The correct answer is B. This is an understanding function question.
5. What will the class do next?
A) Visit a landfill site.
B) Dissect a computer monitor.
C) Watch another film.
D) Review the film about monitors.
Explanation:
  • Choice A, B, and D are all contradicted by the last sentence in the discussion. The professor talks about what the new film will be about. It is not one that they have seen before. The answer to this type of common question is always in the last line or two of the listening passage.
The correct answer is C. This is a making connections question.
Transcript for listening conversation 2:

M (professor): There is one more section I'd like to spend a few moments reviewing before we close our books for the day. Who here remembers the film we watched last month on hazardous wastes?
W: You mean the one about computer and television monitors?
Professor: Yes, that's the one Lisa. In the film they discussed why some States are making it illegal to dump monitors into regular landfills. Can anyone remember the reason? Yes, Lisa?
W: Um...it's because of the cathode ray tubes, also known as CRT's, inside them. These tubes are high in lead content, and the lead can leak into the ground water. Right?
M: Excellent. It's nice to know that some of you were listening even though it wasn't the most upbeat documentary. Now, does anyone remember the reason why manufacturers place lead in the CRT's of computer and TV monitors in the first place?
W: The tubes are infused with lead in order to shield the viewer from harmful x-rays. There is no known alternative at this time, but I think the film said that researchers are working on it.
M: Yes, that's true. And why wasn't this a problem twenty years ago? Why is it suddenly a major concern?
W: That's simple. It's because nearly every household in the U.S. has a television, and many have three or four. My family is guilty of this, I admit. And, not only that...people are throwing out their TV's and computer monitors in order to keep up with the new technology. You know, like the flat screen LCD monitors. With the digital age upon us, this is going to pose even more of a problem. I have to admit, I got a new plasma TV a few months ago, and there was nothing wrong with my old TV.
M: Well, I'm sure you're not the only one Lisa. Now,since you're on a roll...why can't these old monitors just be recycled?
W: Well, unlike paper and plastics, there just aren't any services that provide this type of recycling. According to the film, a lot of companies that recognize the threat are storing their unused equipment in warehouses until some better solutions become available.
M: Yes, and this brings us to our next film. Lisa would you mind dimming the lights? This film is titledLandfill Solutions. It deals with a number of products that can be recycled through innovative means.
Transcript for question 4:

W: The tubes are infused with lead in order to shield the viewer from harmful x-rays. There is no known alternative at this time, but I think the film said that researchers are working on it.
M: Yes, that's true. And why wasn't this a problem twenty years ago? Why is it suddenly a major concern?
W: That's simple. It's because nearly every household in the U.S. has a television, and many have three or four. My family is guilty of this, I admit.

Example 3: Lecture

Now listen to part of a lecture from a gemology class.
Now get ready to answer the questions.

1. What is the purpose of this lecture?
A) To compare diamonds and gold
B) To discuss types of gems
C) To discuss the formation of diamonds
D) To review the elements of carbon
Explanation:
  • Choice A is not the main purpose. Gold is only mentioned once at the beginning of the lecture.
  • Choice B is incorrect because only one gem is discussed.
  • Choice D is too specific.
The correct answer is C. This is an understanding gist question.
2. Which of the following is NOT one of the 4 C's used by the jewelry business?
A) Carbon
B) Carat
C) Color
D) Cut
Explanation:
  • Choices B, C, and D are named. Choice A is the only logical answer.
The correct answer is A. This is a detail question.
3. Where do natural diamonds form?
A) In a manufacturing plant
B) In an electrical insulator
C) Deep in the Earth's mantle
D) Alongside metals such as gold
Explanation:
  • Choice A is the opposite. This is where non natural diamonds are formed.
  • Choice B does not answer the question "where".
  • Choice D is not mentioned.
The correct answer is C. This is a detail question.
4. According to the professor, what are diamonds good for besides jewelry?
A) They can create heat.
B) They can hold heat in.
C) They can damage insulators.
D) They can conduct electricity.
Explanation:
  • Choice A has the incorrect verb "create". They hold heat.
  • Choice C has the incorrect verb "damage". They create insulation.
  • Choice D has the correct verb, but the incorrect noun. They conduct heat.
The correct answer is B.
This is a detail question.
Listen again to part of the lecture. Then answer the question.
5. What does the professor mean when she says this:
A) Nobody will want to buy diamond computer chips.
B) Advertisers will have fun marketing this type of product.
C) Computers will take interest away from the jewelry industry.
D) Jewelers will be competing with programmers.
The correct answer is B. This is an understanding attitude question.
6. Indicate whether each sentence below describes synthetic diamonds or mined diamonds. Place the numbers in the correct box.
mined diamondssynthetic diamonds
----
----
----
----
----
  1. are often created from a "seed"
  2. exist in very few places in the world
  3. come in countless colorful varieties
  4. are produced by high pressure and temperature under the ground
  5. could cause financial problems for the jewelry industry
Answer:
mined diamondssynthetic diamonds
--1
2--
--3
4--
--5
This is a making connections question.
Transcript for listening lecture 3:

In last week's lesson about the difference between metals and gems, we discussed how pliable true gold is. Today we are going to be talking about the diamond, the hardest known natural mineral. As most of you know from our introductory chapter, diamonds are the transparent form of pure carbon. Carbon crystals form deep in the Earth's mantle when high temperatures and extreme pressure occur. The term "diamond" comes from the Greek word adamas, which means unconquerable. In the jewelry business, diamonds are valued according to a few categories, known as the 4 C's. The cost of a diamond depends on its carat, color, cut, and clarity. Besides Africa, there are few areas around the world with large diamond deposits. However, diamond replication is a new trend that threatens the multimillion dollar industry. Researchers have discovered a way to produce large volumes of diamonds by putting carbon under extreme heat and pressure. This process causes the carbon to crystallize into diamonds. HPTC, which stands for high pressure and high temperature, is also used to change or remove the color of diamonds. A small piece of natural diamond, called a seed, is often used as the base, and then a synthetic diamond is grown around it. These colorful diamonds, known as fancies, are rare in nature, yet gemologists still consider them genuine. In fact, most people in the jewelry business shy away from the term synthetic diamonds because it suggests that they are not real. Their argument is that man made diamonds are produced in the very same way as mined diamonds are in nature. Even the trained eye cannot easily detect the difference between a natural diamond and one that is manufactured. While this innovation threatens to devastate the jewelry industry by bringing the cost of true diamonds down, it could also turn the precious stone into a common semiconductor. Not only are diamonds incredible conductors of heat, they are also efficient electrical insulators. Tremendous heat can pass through a diamond without causing any significant damage. It won't be long before computer companies start advertising diamond computer chips. Won't that make for some interesting marketing campaigns?
Transcript for question 5:

Professor: Not only are diamonds incredible conductors of heat, they are also efficient electrical insulators. Tremendous heat can pass through a diamond without causing any significant damage. It won't be long before computer companies start advertising diamond computer chips. Won't that make for some interesting marketing campaigns?

Won't that make for some interesting marketing campaigns?